Appian Customer



Sprint (formerly known as Sprint Nextel) offers mobile phone and mobile internet service, including text messages and voice mail, to individuals and businesses. And in 2014, it warned they wouldn't accept a T-Mobile-Sprint combination at the time. We had been loyal customers of Sprint for at least 10 years but my phone eventually stopped working and could not find replacement batteries or accessories for it so we cancelled last Nov.

Concerning Sprint, when I had them for wireless until 2005, I had no problems with them, Sprint long distance always worked well until I ported from Verizon (regional) to Vonage, about 2 months after porting to Vonage and having cancelled my Sprint long distance I received a bill for services from Sprint, never mind that my account had been cancelled, explaining to them that I would not pay for services Sprint no longer provides me and reiterating that my account had been cancelled and that Sprint had confirmed the cancellation did not seem to make a difference, it all reminded me of what to expect when talking to a 3 year old.

In early September 2009, I was astounded by a bill that was way over what I knew it shouldn't have been, because of my 1,000 free minutes that I had not used up. I called, and the conversation with the customer service representative ended up in him laughing at me, because he said my 12 months had passed, but I still had minutes that I could not use.

Stocks are already rising based on the rumors that this merger would happen and investors will be bullish because of the combined assets and how they fit into a 5G network plan and we don't expect that to change unless AT&T or Verizon reveals something even more attractive.

He added that switching customers would also have a great deal of flexibility in plan choices, since Sprint is extending the discount offers to its Boost Mobile and Virgin Mobile prepaid brands as well. Sharron Cannon, 60, who lives in Harlem, New York, said she had canceled her Sprint plan because she was unhappy with the service and moved to T-Mobile, only to find out the companies were combining.

I can't help but Bad customer service wonder how your company manages to keep any customers. In October research, Vocalabs found that AT&T ( T ) recovered in the quality of customer service while Sprint continued to lose ground. I have had Sprint for about 10 years now and have had many,many problems with customer service.

I have 6 phones on my account and I can guarantee you that at the first opportunity, I will be leaving Sprint and so will all my family members. Not one customer service rep did what they told me they would do. The worst company I have ever dealt with. T-Mobile is the smallest of the major US carriers, and as such most of your concerns about them revolve again around coverage, availability, dropped calls, no data, and other infrastructure-related issues.

I tried to change it and see what I could do for them to fix it, but the people at Sprint told me that i had to log in to my Sprint account. The third-largest mobile broadband provider in the country, Sprint service offers some of the most generous mobile data plans available.

Many people are searching google, bing and yahoo with searches such as sprint customer service phone number”, how do i speak to a representative at sprint”, how do you talk to a live person for sprint?”, how do I talk to a real person at sprint” ,”How do I call Sprint customer service from my cell phone?” and Sprint customer care number”.

Sprint said that they have people who review the records of customers who continually call customer service with issues in order to determine if there's anything that Sprint can still do for the customer. I have contacted customer service again and have been told today that I would not be receiving anything that I was told I would.

Sprint Corporation allowed illegal charges to be added to consumers' wireless bills, a process known as "cramming." The case was filed against Sprint and Verizon who must pay a combined $120 million in refunds and $38 million in penalties and investigative costs.

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